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FAQs

Frequently Asked Questions

Click on any of these items to expand and read the answer. If you don’t find the answer you’re looking for simply give us a call or send us an email.

Shipping takes anywhere from 1 to 3 days depending on where you are located in the country.

Immediately we receive your order, an email will be forwarded to you to confirm your order and we begin processing your order and both parties discuss further on how payments will be made for the order.

Only qualified clients over the age of 19 are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.

Yes Vape Store Australia will send you an invoice after you place your order.

No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.

While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients in so they may have safe access to their medicine at any time.

Please do not contact us for information on when your item will be shipped, you will receive a tracking number once your order has been shipped.

If you have not paid yet then yes otherwise once you have made payment and we accepted there are no refunds, if there is a problem with your product email info@vapestoreaus.com with invoice number and a picture of the product with a description of what happened and we can help you out.

Absolutely! Email info@vapestoreaus.com but For most circumstances we do not take phone calls unless specifically requested via email.

Click Here to see instructions.

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